Rejuva Fresh Reviews 1,270

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products and equipment, noting their effectiveness and superior performance compared to other brands. Many appreciate the excellent customer service, highlighting the staff's responsiveness, helpfulness, and dedication to ensuring customer satisfaction. The service is consistently described as reliable, with many people commending the careful packaging and prompt delivery of their purchases. However, some customers experienced issues with product functionality, reporting that certain devices did not work reliably even after troubleshooting and part replacements. A few also expressed dissatisfaction with the customer service, citing slow responses, disjointed communication, or a lack of assistance with defective machines. There were also concerns about the company's return policy, particularly regarding defective items.

What people talk about most

Product

Customers had positive experiences with product quality and performance. Many reviewers are impressed with... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as "top-notch" and highlighting... See more

Service

Users describe positive interactions with service. Many customers praise the responsive and helpful support,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive... See more

Company replied

Rated 5 out of 5 stars

Very responsive and helpful in answering questions. Equipment is packaged with extreme care (better than any other company I have purchased from). I purchased the EMShape Neo prime and it’s high quali... See more

Company replied

Rated 5 out of 5 stars

We received the U Shape 2 from Rejuva Fresh about a month ago, and it has been a real game-changer for my business in terms of client satisfaction. Many are seeing noticeable fat loss and skin tighten... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience. I was explained in detail about what machine would work best for what I need for my clients. They kept me updated with all shipping notifications and super easy to schedule my zo... See more

Company replied


Company details

  1. #7 of 73 best companies in Beauty Product Supplier
  2. #1 of 5 best companies in Beauty Salon
  3. #2 of 5 best companies in Day Spa
  4. #1 of 1 best companies in Fitness Center
  5. #5 of 146 best companies in Health and Beauty Shop
  6. #6 of 30 best companies in Wellness Center

Written by the company

💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They were quick to reply to phone calls…

They were quick to reply to phone calls they were quick to call me back they were quick to answer the phone when I called there's US based office just awesome all the way around and I don't know nothing about this business

May 22, 2026
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Reply from Rejuva Fresh

Hi Joey,
Thank you so much for sharing your experience. We know how important it is to have a team that’s easy to reach, especially when you’re just starting out.

We’re so glad you felt supported by our U.S.-based customer care team. If you ever need anything—whether it’s training, marketing materials, or just have questions—please reach out. You can always call us at 1 (888) 436-3120 or email us at hello@rejuvafresh.com. We’re here for you every step of the way!

Rated 5 out of 5 stars

I am happy to choose Rejuva Fresh as my…

I am happy to choose Rejuva Fresh as my option to be part of my Esthetic business. Good quality. Thanks Rejuva Fresh.

May 21, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Kirsis,
Thank you for the 5-star review. We’re happy to be part of your esthetics business journey and truly appreciate your trust in Rejuva Fresh.

Wishing you lots of success with your treatments and clients moving forward. If you ever need anything along the way, we’ll be here to help.

Rated 5 out of 5 stars

Great communication everything was very…

Great communication everything was very easy. Product arrived in the perfect condition fast. The only thing that’s missing was the chin strap.

May 12, 2026
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Reply from Rejuva Fresh

Thank you for the 5-star review. We’re so glad to hear everything arrived quickly and in perfect condition, and that the whole process was smooth for you.

The machine includes straps for the lipo laser pads for both facial and body treatments as well. We’d also highly recommend taking advantage of the complimentary training so you can get the most out of all the machine functions.

Feel free to reach out anytime and we’ll be happy to help schedule your training at your convenience.

Rated 5 out of 5 stars

Rejuva Fresh Eris 9 in 1

I recently ordered the Eris Lipo Cavitation 9 in 1 and I'm very pleased with everything so far. Fast delivery, I received my order in a very timely manner (4 days) and the packaging was great! I really like that it was shipped in a sealed, foam insulated, black storage case on wheels. Very nice! Also, the free training and certification was very easy to schedule. I will definitely be making another purchase soon! I highly recommend purchasing from Rejuva Fresh for your personal or spa use equipment!

May 15, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Anna,
Thank you for the 5-star review. We’re so glad to hear everything has gone smoothly with your Eris® Lipo Cavitation 9 in 1, from the delivery speed to the packaging and training setup.

A lot of care goes into how the machines are packed and prepared before shipment, so we really appreciate you noticing the sealed storage case and protective packaging as well.

We truly appreciate your recommendation and look forward to working with you again in the future. If you ever need anything along the way, we’ll be here to help.

Rated 1 out of 5 stars

I am still waiting on delivery of the…

I am still waiting on delivery of the product that I ordered in early April. I have been promised weekly since April 23rd that delivery would be within a few days. I am still waiting and it is May 16th. They keep promising a tracking number but they never send. Getting very frustrated as payment has been made.

May 7, 2026
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Reply from Rejuva Fresh

Hi Bradley,
Thank you for your patience and for speaking with us earlier.
We sincerely apologize that this delivery far exceeds our standard maximum of 5-10 business days. We understand your frustration, especially given the earlier estimates. Fortunately, we finally received confirmation from UPS that your package will reach the transit warehouse within 48 hours. This means you should safely receive your upgraded DuoSmooth system next week.
We have actively escalated and monitored this shipment to speed things up as much as possible. We will continue following your package closely internally and will send you updates as soon as we have confirmed information.
Best regards,
Carla
Rejuva Fresh Customer Care
1-888-446-3120, hello@rejuvafresh.com

Rated 5 out of 5 stars

Exceptional Machine, Outstanding Team

I recently purchased the Adonis™ II 30K Cavitation Machine Pro 9-in-1 from Rejuva Fresh and I couldn’t be more impressed, with both the machine and the company behind it.
From the very first interaction, the customer service was top-notch. The team was responsive, knowledgeable, and genuinely invested in making sure I had everything I needed to get started.
The training was a highlight I truly didn’t expect. Norman, my instructor, was absolutely phenomenal, incredibly detailed, thorough, and clearly passionate about what he teaches. He took the time to walk through every modality with precision, answered every question patiently, and followed up afterward. That level of dedication is rare and it made all the difference in my confidence using the machine.
And the Adonis™ II itself? It’s a well-built, professional-grade device that has already become an essential part of my treatment offerings.
If you’re a licensed professional looking to invest in a quality body contouring machine backed by a company that actually supports you, Rejuva Fresh is it. Highly recommend!

May 1, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi MG,
Thank you for the 5-star review. We’re very happy to hear your experience with the 2026 Adonis™ II 30K Cavitation Machine Pro 9 in 1 has been such a positive one from start to finish.

We also truly appreciate your kind words about Norman. He puts a lot of care into making sure training is detailed, practical, and comfortable for every provider, so it’s great to hear that came through clearly in your experience.

Wishing you continued success with your treatments and business growth. If you ever need anything along the way, we’ll be here to help.

Rated 5 out of 5 stars

Misunderstanding but resolved.

There was a little miscommunication and misunderstanding on my part when ordering my machine, but I can honestly say I am very satisfied. They completely went out of their way to fix the issue and make sure I was taken care of. Customer service like that means everything.

10/10 experience ⭐⭐⭐⭐⭐

I truly appreciate the professionalism, communication, and willingness to make things right. Highly recommend!

May 5, 2026
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Reply from Rejuva Fresh

Dear Chasity, we are delighted to hear your kind words. Thank you for your patience while we got everything sorted out. Client satisfaction means the world to us. We truly appreciate your high recommendation and hope you love your machine!

Rated 5 out of 5 stars

Ordered the 18 in 1 hydro glow ultra…

Ordered the 18 in 1 hydro glow ultra machine from rejuvafresh. The machine got damaged in transit by fedex. Rejuvafresh was very prompt at getting it fixed and making it right. Their customer service is top notch. Highly recommend.

May 6, 2026
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Reply from Rejuva Fresh

Hi Camella,
Thank you for the 5-star review. We know it’s never ideal to have a machine arrive damaged during shipping, so we’re happy we could help get everything handled quickly for your 18 in 1 Hydra Spa Infusion Ultra Glow machine.

We appreciate your patience and your kind words about our team. It truly means a lot to us.
If you ever need anything along the way, we’ll be here to help.

Rated 5 out of 5 stars

Our experience with Rejuva Fresh has…

Our experience with Rejuva Fresh has been consistently excellent. We’ve been customers for 1 year and have purchased three of their aesthetics machines: the ERIS Cavitation machine, RF Microneedling device, and the CO₂ Laser device. Each device has performed reliably and has been a strong addition to our treatment menu.
What truly sets Rejuva Fresh apart is their customer service. Whenever we’ve had questions or needed guidance, their team has responded promptly and professionally. It’s clear they stand behind their products and genuinely care about supporting their customers.
We highly recommend Rejuva Fresh to any provider looking for quality equipment, responsive support, and a company that values long‑term relationships.

May 12, 2026
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Reply from Rejuva Fresh

Hi Embrace Beauty Med Spa,
Thank you for sharing this and for continuing to trust Rejuva Fresh over the past year. It means a lot to hear that the ERIS Cavitation machine, RF Microneedling device, and CO2 Laser system have all been performing reliably for your practice.

We also truly appreciate your comments about our team. Long-term relationships and ongoing support are very important to us, so it’s great to know that has come through in your experience with us.

If you ever need anything along the way, we’ll always be here to help. Thank you again for the 5-star review

Rated 5 out of 5 stars

Very responsive and helpful in…

Very responsive and helpful in answering questions. Equipment is packaged with extreme care (better than any other company I have purchased from). I purchased the EMShape Neo prime and it’s high quality and works great; my aesthetic nurses have mentioned it looks better quality than brand name products. I will be doing business with Rejuvafresh ongoing.

May 7, 2026
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Reply from Rejuva Fresh

Hi Sarah,
We’re glad our team was able to help answer your questions and that the equipment arrived safely and well protected. A lot of care goes into the packaging process, so we really appreciate you noticing that.

It’s also great to hear you and your aesthetic nurses have been happy with the quality of your 2026 Adonis™ II 30K Cavitation Machine Pro 9 in 1 and the overall experience. We truly appreciate your continued trust and look forward to working with you again.

If you ever need anything along the way, we’ll be here to help. Thanks again for the 5-star review!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. I was explained in detail about what machine would work best for what I need for my clients. They kept me updated with all shipping notifications and super easy to schedule my zoom training. The machine came in very nicely packaged and I am enticed to do my zoom class this week in the machine

May 5, 2026
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Reply from Rejuva Fresh

Hi Katie,
Thank you for the 5-star review. We’re glad the process felt clear and straightforward from choosing the right machine through scheduling your training. It’s also great to hear everything arrived safely and well packaged.

Hope you enjoy your Zoom training this week and have a great start with the Eris® Lipo Cavitation Machine 9 in 1 Professional.

If you ever need anything along the way, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. We’re here to help.

Rated 5 out of 5 stars

I am so exited about this new machine…

I am so exited about this new machine and treatments for my clients

May 10, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Anastasiya,
Thank you for the 5-star review. Wishing you lots of success as you begin offering the new treatments to your clients.

If you ever need anything along the way, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. We’re here to help.

Rated 5 out of 5 stars

Adriana was very nice and helpful

Adriana was very nice and helpful

May 5, 2026
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Reply from Rejuva Fresh

Hi Cristina,
Thank you for the 5-star review. We’re happy to hear Adriana was helpful and made the experience a positive one for you.

If you need any help with scheduling your training, marketing materials, or anything else moving forward, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. We’re here to help.

Rated 5 out of 5 stars

Perfect, I'm happy with everything.

Received the machine in less than a week and easy to schedule training. The packaging was also excellent. Very high end equipment and the customer service is always available.

April 27, 2026
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Reply from Rejuva Fresh

Hi Dr. Ford,

Thank you for sharing this. It’s good to know everything arrived quickly and that setting up training for your staff was straightforward. We also appreciate you noting the packaging and accessibility of our team.

If you need any support or have questions as you move forward, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. Thanks again for the 5-star review.

Rated 5 out of 5 stars

Positive experience overall

I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive machine from one of the overpriced companies, or buy high risk overseas machines. We didn't want to do any of that obviously. Fortunately, Rejuva Fresh has everything we need, and they deliver on all their promises. We're truly grateful to be working with them, and I recommend them without hesitation.

March 2, 2026
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Reply from Rejuva Fresh

Hi Collene,

We’re glad to hear the machines are supporting your business growth and giving you the flexibility you were looking for. It’s also great to know everything has been working as expected and helping you move forward with confidence.

If you ever need anything as you continue, feel free to reach out. We’re here to help. Thanks again for the 5-star review.

Rated 5 out of 5 stars

Beautiful machine

Their 18 in 1 Hydra Spa is a gorgeous machine. Clients literally point to it and say "what's that? I want a treatment with that". Phenomenal results also. Getting this machine was unquestionably a great decision.

April 26, 2026
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Reply from Rejuva Fresh

Hi Luis,

Thank you for the 5-star review.

Love hearing that clients are already noticing the machine and asking about it on their own, that kind of reaction says a lot. Glad to hear you’re seeing strong results as well.

If you ever need anything, feel free to reach out. We’re here to help.

Rated 1 out of 5 stars

Horrible

Horrible, waited 4 weeks and I had to reach out to verify my machine?

April 4, 2026
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Reply from Rejuva Fresh

Dear Karen, thank you for sharing this candid feedback.

We sincerely apologize for the delay in processing your order. While we pride ourselves on prompt delivery, this particular order was temporarily flagged by the security systems of our payment processor for verification. We take client security seriously, but I understand the delay was frustrating. We are committed to improvement, and are reviewing our processes to ensure better client experiences in the future.

We also appreciate you taking the time to speak with us so we could finalize everything. We have now prioritized your shipment using our fastest available service to ensure prompt delivery, and we’re continuing to monitor it closely. (Currently it’s the weekend, and expected delivery of your machine will be on Wednesday).

If you need any updates or assistance, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. We’re available 24/7.

Thank you again for your feedback and for choosing Rejuva Fresh.

Rated 5 out of 5 stars

10/10 would recommend!

RejuvaFresh was very communicative and responsive when I needed to get training information for a device that was gifted to me without a manual. Even though I did not make the purchase myself, they were able to transfer ownership in their system and provide me with free training and educational materials. 10/10 would recommend!

April 23, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Evan,

Appreciate you sharing this. Glad we were able to transfer ownership and get everything set up for you, including access to your warranty, training, and materials.

If you need any support or guidance as you get started, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. We’re available 24/7 and here to help. Thank you again for the 5-star review.

Rated 5 out of 5 stars

I originally had ordered another…

I originally had ordered another machine from another company which I never received. I went online and found Rejuva Fresh. I found a machine similar to the one that I ordered. It was a little bit more expensive but I was ok with it. I saw that they are accredited by the BBB which made me feel secure with the purchase. I received the machine within a week. It came in perfect condition. I'm thrilled to start using it.

April 14, 2026
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Reply from Rejuva Fresh

Hi Rosaura,
Thank you for the 5-star review. We’re really glad everything arrived smoothly and in perfect condition. Especially after your previous experience, that kind of turnaround matters.

Excited for you to get started with the machine. If anything comes up along the way, you can reach us anytime at hello@rejuvafresh.com or 1-888-436-3120. We’re here to help.

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